What Our Customers Are Saying

See what some of our satisfied customers are saying about ZapMyTax. Maybe your testimonial will be here someday!


"I am writing to let you know of the exceptional service I received from one of your employees, her name in Lisa P.  I’ve called a few times and she is always very happy to help me with my questions.  She explained the process to me and is very knowledgeable with this intimidating process. I have used other tax reduction companies in the past and find yours to be the most helpful to the consumer.  Please thank Lisa P. for me and I feel it’s important to recognize exceptional employees."

  • - Frank M

"Within 2 days I spoke to two representatives from your office -- Dee and Barbara.

If your company's helpfulness, congeniality, and informativeness match your efficiency, EVERYONE should use your company. What a refreshment in this often brusk and unaffected business world."

Susan


"Hi Laurie, Thank you for contacting the new client, Martin H. I just want to take a moment and tell you how terrific I think you are at your follow-up, paying attention to detail, and of course your knowledge of the tax grievance process.  That is why I will continue to recommend you to new customers. I've been a real estate broker with Century 21 Dallow Realty for 30 years.  I sell over 100 homes a year and am the #1 agent in the Long Island/Metro area.  It's hard to come across total professionals like you and when I do, I hold onto them."

Larry T, Century 21

Dear Laurie, thank you for all your help. You and Barbara and your company are so proactive, service oriented and on top of everything! A pleasure to work with! I will absolutely be recommending you guys to anyone who needs your services! Thanks!

— Lisa

Thank-you so much Barbara. I really enjoyed talking to you & I so appreciate your help with explaining all this to me & being patient with me.

— Josephine

I would like to commend you on one of your workers named Dee. Upon my phonecall she was very nice and respectful to help and answer all my questions for my knowledge. I was calling from N. Jersey. Her attitude remained very helpful and concerned. It's nice to have people like this in our hurried world of offices. Thanks again to your company and Dee.

 — Camille C.

My name is Anne Cuomo and i just submitted my application to grieve my taxes with Zap My Tax after speaking with Dee whom answered all of my questions. She made me feel like I was an old friend (which I am not) while still maintaining a professional posture at all times.  I appreciate her being the person who answered the phone and will recommend your company because of her.                            
Thank you for taking the time to read my correspondence. 

— Anne E. C.

I want to extend my sincere thanks to one of your team members, Dee. During our phone conversations, she was not only able to answer all my questions but she was extremely professional, knowledgeable and courteous.  She exudes customer service!

I look forward to working with Dee regarding my tax reduction needs.

— Karen B.

It was nice to see a reduction on my last tax bill, and then in yesterday’s mail I received a refund check for the previous year!  It was all effortless on my part.  I also made a call to your office with a question last year, and my query was answered very pleasantly.  I am very grateful and thank you all very much. 

— Nancy W.

"Nice job! That took some doing. I'm delighted you stuck with it and it was successful. I have recommended your firm to others."

— Bob

"Thanks so much - the refund you got for me paid for my son's tuition." 

— Tim

"Thanks very much for doing so well in reducing my assessment. Great job."

— Ron

"I would like to take this opportunity to say "Thank you" for getting my taxes reduced by almost $900 a year. It will be a big help. I lost my husband almost 3 years ago as did I his income. This will be a big help."

— Maureen

"I just received my notice of a decreased assessment.  I appreciate all of the work and multiple appeals that you have done do accomplish this. Thank you so much for your help in this process. My reduction is substantial, I calculated approximately 11% reduction, which is significant.

Thank you again. I am sending your contact information to all of my family and friends in Suffolk County who are undoubtedly being overtaxed."

— Emma

"You guys are the best!"

— Jonathan

"Thank you. You guys are great."

— Tina

"Nice job...thanks ...I received the adjusted 2010-11 tax bill this week"

— Jerald 

"I am so excited about this that I am going to tell my neighbors about your company and the great job you did for me."

— Lynn

"My son speaks very highly of your company and customer service."

— Jennie

"Wow, very nice, that's terrific! Good job. Thanks very much."

— Gary

"Thank you for your work and success in getting our tax assessment lowered."

— Catherine

"I received notice today that you were successful on the appeal and won a 12.9% reduction in taxes. Thank you for your action."

— Eric

"Your service is wonderful (you cut my taxes by a HUGE amount two years ago) and I merely want to assure that all systems are go for this latest attempt!"

— Peter

"Thank you for the Ducks tickets. My son will be just about 4 when we go to the game!"

— Hayley

"I would like to take this opportunity to say "Thank You" for getting my taxes reduced by almost $900 a year. This will be a big help. I am so excited about this that I am going to tell my neighbors about your company and the great job you did for me."

— Maureen

"Thank you for reducing our property assessment in 2009!"

— Joanne

"Just signed up for ZapMyTax. I really appreciate your easy to use online interface and the friendly customer service. Thanks for making a hard job easier."

— John

"I am so happy with your company. They saved me money."

— Frank

"Thanks for getting our taxes lowered. It means a great deal to us since our income is much lower now and paying taxes here is a struggle."

— Sandra

"We have been inundated with solicitations on tax grievances. We have chosen PACG on the basis of your pleasant and efficient handling of my questions during our telephone conversation and your speedy action in response."

— Henry

"I would like to state that speaking to you is what helped me make the decision of which tax reduction company I wanted to deal with when I had about ten different flyers which I received in the mail."

— Ellen

"Thank you Zap My Tax. You did a great job!"

— Gholamreza

"I just received my 2010-2011 tax bill from the Town of Huntington. I am very pleased with my reduction. Thanks."

— Steve

"I just received my current Huntington house tax bill with the revised assessment...Being that this was my second tax grievance on this house and every other tax grievance company told me there was no chance of getting a second grievance I only feel I should do something for you.  If you need a recommendation for anyone considering your service just send them to me.   Thank you for the excellent job you did!"

— Bob

"We never realized we could save so much on our property taxes!"

— Vincent 

"Thank you for the successful appeal you filed on my behalf.  It is surely needed to be able to stay on Long Island as I reach my retirement age."

— Jeanne

"Thank you for the time you spent with me on the phone concerning the property tax grievance process.  Your personal care and attention for my particular situation is gratefully appreciated by me as well as my elderly mother.  Once again I thank you sincerely for your concern in rt egard to this matter.  Please allow me to say God bless you as well."

— Rev. Michael S.

"Thanks so much for your t ime and patience.  As a first time homeowner, this process was pretty confusing.  But I spoke to Barbara in your office and she very calmly took the time to explain the process.  I applied online (it only took a a minute) and can now sit back and wait for my reduction.  You are a lifesaver!"

— Chris

"ZapMyTax, is the company we use to grieve our real estate taxes. I have found them to be up front and the best at taking your case to court if necessary. Joy was my agent two years ago and she was very good at requesting information.  She always returned calls and kept me informed of progress."

— Jay